FAQs

We have produced a list of the questions we get asked most often. The questions we receive cover a wide range of topics, from financial decisions to the activities on offer.

Finding specific answers can sometimes be difficult when you’re looking for yourself or for a loved one. All of our most commonly asked questions have been added to one page to make the process that little bit easier. If you’d like to discuss in more detail any of our services or facilities, please get in touch with our friendly team.

Care Questions

We offer respite care at Angusfield House Care Home. Prior to admission, we will evaluate a person’s care needs and assess how long someone should stay at our care home.

Respite care is suitable for those who have recently had an illness, injury or operation and cannot return to normal life straight away.

It can also be arranged for someone who is caring for their loved one full-time at home and who needs a well-deserved break.

We support residents’ overall well-being through the excellent care we provide that helps to alleviate daily stresses associated with personal care, mobility or medical care needs.

We also support mental, physical and emotional well-being through the all-inclusive facilities and activities we provide that enable residents to socialise with others, learn new skills, gain new experiences and continue with their hobbies regularly.

Our care plans are tailored to each individual and are assessed regularly to ensure that they continue to fulfil residents’ needs and requirements if a resident’s care needs change.

We recognise that people’s health and well-being demands change over time, therefore, our care is tailored to adapt to this. We work with each resident and their family members to create a personalised care plan that is ideal for them.

Residential care provides 24/7 accommodation with personal care and support, making it an ideal choice for individuals with low-level mobility needs, those experiencing loneliness at home, or those seeking the benefits of group living.

Nursing care also provides around-the-clock support, but it is alongside specialised medical care, led by a team of registered nurses who can assess health conditions and deliver necessary medical treatments. Both options are designed to cater to the unique needs of residents, promoting their well-being and comfort.

At Angusfield House Care Home, we require a 28-day notice period for residents receiving any of our long-term care types and are looking to move out. Our compassionate team are on hand around the clock to support you with your moving transition and answer any further questions you have.

Facilities Questions

All of our residents are encouraged to bring their own furniture or personal items to make their rooms their own when they move in.

Residents can make their room feel like their own by incorporating personal belongings such as photographs and decorations, small pieces of furniture and furnishings. It’s the little additions to a room that can make all the difference!

Yes, we have a friendly, professional hairdresser who visits our hair salon and barbers regularly to provide residents with a variety of hair services so that they can look and feel their best.

Yes, all of our bedrooms have access to a private en-suite wetroom including a sink, toilet and shower.

Residents are always encouraged to participate in group activities and events by our fantastic team of Activities Co-ordinators.

Examples of activities include pet therapy, arts & crafts, pamper sessions, gardening, exercise sessions, live entertainment, games, quizzes and much more.

Our in-house chefs and kitchen staff cater to all dietary needs, with a varied seasonal menu to choose from for breakfast, lunch, and dinner. In addition, beverages and snacks are available throughout the day.

Meals can be served in the dining area, in the residents’ rooms, or in the garden during the summer months.

We provide a range of facilities for all of our residents. We have an in-house hair salon, as well as an activities programme and a private garden for residents to pursue their hobbies and interests.

Finance Questions

Fees will be reviewed annually, and any change will be advised at least 4 weeks in advance of any change taking effect.

The current fee uplift is effective in April each year.

For further information, please contact us.

If your care home fees cost more than what your local council is willing to pay, someone else can make up the difference between that figure and the home’s fee, such as a family member.

If someone is having financial difficulties, we want to be able to help you in any way we can, whether that’s looking at different finance options or relocating you to a smaller suite inside our home.

Speak to our team about how we can support you.

There are different methods for paying care home fees. If the individual has been assessed as having eligible care needs and limited financial resources, the local authority may cover all or part of their care home fees. The amount of funding will depend on the individual’s means.

If the individual has complex healthcare needs that require full-time nursing care, they may be eligible for NHS Continuing Healthcare Funding. This funding covers the full cost of care, including accommodation and personal care.

If an individual has sufficient income, savings, or assets, they may be required to pay for their care home fees themselves. In some cases, family members may choose to contribute towards the cost of care. An individual’s care home fees may be paid for by a combination of sources, such as local authority funding and self-funding.

When you pay your weekly care home fees at our care home in Aberdeen. This includes your accommodation, all meals, snacks, and drinks, as well as any activities you participate in, in-house facilities you use, and local excursions (some may incur additional charges where applicable).

All care and support are also included within your weekly fees, although some additional medical services, such as dental care or chiropody, may come at an extra cost.

We try to accommodate all our residents’ requests, but some may incur additional charges. Please contact the team for more information regarding this.

We understand that this will be a difficult time for the resident’s loved ones, and we offer our support during this time.

Any costs related to the Care Agreement will be terminated immediately.

Accommodation expenditures will be covered for up to ten days following the death, or until the residence has been examined and cleaned fully.

In Scotland, care home fees are assessed based on an individual’s income and assets. The Scottish Government has a system in place for assessing an individual’s ability to pay for their care home fees, which is based on the principle of “fair and affordable contributions.”

The assessment process takes into account an individual’s income, savings, and capital assets, such as property and investments. The amount of contribution that is expected to be made towards the care home fees is calculated based on these factors.

If an individual’s income and assets are below a certain threshold, they may be eligible for financial assistance from the Scottish Government to help pay for their care home fees. The government may pay some or all of the care home fees, or provide a contribution towards them. Get in touch with the team for more information.

General Questions

Yes, we allow prospective residents to schedule a trial stay for a 4-week period so that they can experience what life will be like at Angusfield House before making the decision to move in permanently.

Allowing pets into our home is dependent on any allergies others may have who live in our home.

Please get in touch if you would like to discuss this in more detail.

Yes, we welcome all prospective residents and their families to tour our care home in Aberdeen to ensure it’s right for them.

Yes. Angusfield House Care Home is regularly inspected by the Care Quality Commission/Care Inspectorate to ensure our care home in Aberdeen continues to meet a high standard of care in all areas of the home.

Life at Angusfield Care Home

We strive to create an environment where individuals feel truly at home, surrounded by friendly faces, engaging activities, and the support they need.  Whether participating in creative arts and crafts, enjoying the outdoors in our beautiful gardens, or socialising with fellow residents during mealtimes or events, there’s always something to look forward to.